This is a great article from Larry Diganan at Constellation Research. We all saw it coming: The SAAS platforms will create barriers to access, granting the incumbent exclusive rights to monetise a corporation’s data.
A new or elevated orchestration layer that can act as a fiduciary mechanism underpinning agents as they dip in and out of various platforms to piece together new or improved business workflows needs to emerge (UiPath, Blue Prism). Indeed, whose data is it, the SAAS provider or the corporation? I look forward to more cases coming to court.